Terms of Service

Last Updated: March 21, 2026

These Terms of Service ("Terms") govern your use of thefourlanguages.com and all digital products and services offered by Innovation Distributed OU ("we", "us", "our"), registered in Estonia (registry code 16434657).

By purchasing or accessing our products, you agree to these Terms.

1. Our Products and Services

We offer digital educational products and services at the following tiers:

All prices are in EUR. Prices may change. Any price change applies only to new purchases, not existing customers.

2. Account and Access

When you purchase a product:

• We create an account for you using the email address you provided at checkout
• You receive a "Set Your Password" email to activate your account
• You are responsible for keeping your login credentials secure
• One account per person. Do not share your login with others.

Lifetime access (for one-time purchases) means access for as long as we operate the course platform at thefourlanguages.com. If we ever discontinue the platform, we will provide at least 90 days notice and ensure you can download your materials.

Sprint lifetime cohort access means you may rejoin any future cohort of the sprint(s) you purchased at no additional cost. This includes all updates and improvements to the modules covered by your sprint. It does not include access to sprints you did not purchase or new products created after your purchase.

3. What You Can and Cannot Do

You CAN:

• Access and use the course content for your own personal and professional development
• Build your own system using the templates and frameworks provided
• Use what you learn to improve your own business, coaching practice, or personal life
• Share your experience with the methodology (reviews, testimonials, social posts about YOUR journey)

You CANNOT:

• Share, redistribute, or resell the course content, videos, templates, or repository
• Use the materials to create a competing course, product, or service that teaches the Four Languages methodology
• Share your account credentials with others
• Claim the Four Languages methodology, framework, or "Root File" system as your own creation
• Copy the course structure or materials to teach others (you learn it for YOUR system, not to resell)

To be clear: The course teaches you to build YOUR OWN personalized system. It does not grant you a license to teach, resell, or redistribute the methodology itself.

4. Root System Starter Kit

If your purchase includes repository access:

• You receive a starter kitsitory containing starter files, architecture examples, and configuration templates
• This is a TEMPLATE. It does not contain any personal data, client data, or proprietary configurations.
• You may modify and customize the templates for your own use
• You may NOT redistribute the repository or share it publicly (e.g., public GitHub repo)
• The repository is provided "as-is" at the time of purchase. Updates are delivered as they become available.

5. Sessions and Services (Sprint, Done-For-You, Human-in-the-Loop)

For The Four Languages Membership:

• Monthly membership with course modules unlocked gradually (one module per billing period)
• Includes weekly office hours with Maaria and email support
• Available as monthly (EUR 150/month) or annual (EUR 1,500/year)
• Annual plan unlocks all modules immediately
• Monthly billing: you may cancel anytime. Course access freezes at the modules unlocked at the time of cancellation.
• Annual billing: no refunds for partial billing periods
• If you cancel and later resubscribe, your previously unlocked modules remain accessible and new modules continue unlocking from where you left off

For Sprint Cohorts:

• Each sprint runs for 4 weeks with 2 live sessions per week (Tuesday build session + Thursday Q&A)
• Sessions are conducted via video call
• Cohort dates are announced in advance. You may join any future cohort of the sprint(s) you purchased.
• Recordings may be made available but are not guaranteed

For Done-For-You:

• Maaria builds your complete system for you based on your business needs
• Includes full course access and all deliverables
• Build sessions are scheduled by mutual agreement via video call
• If you need to reschedule, provide at least 24 hours notice
• Sessions that are missed without 24-hour notice are forfeited
• Project must be completed within 6 months of purchase

For Human-in-the-Loop subscriptions:

• Available as monthly (EUR 1,500/month) or annual (EUR 15,000/year)
• Annual plan includes 4 bonus build sessions
• Monthly billing: you may cancel with 30 days written notice
• Annual billing: no refunds for partial billing periods
• Access to course content continues after cancellation; sessions and support stop

6. Refund Policy

We want you to be confident in your purchase. Here is our refund policy:

Digital courses (DIY Course):

• 14-day refund window from the date of purchase (in compliance with EU consumer protection)
• To request a refund, email maaria@thefourlanguages.com within 14 days
• Refunds are processed back to your original payment method within 10 business days
• After 14 days, all sales are final

The Four Languages Membership:

• Monthly plan: cancel anytime. No refunds for the current billing period. You keep access to modules unlocked during your membership.
• Annual plan: 14-day refund window from date of purchase. After 14 days, no refunds for partial billing periods.

Sprint Cohorts:

• Full refund available before the first session of your cohort takes place
• After the first session, refunds are prorated based on weeks elapsed
• No refund after the cohort is completed
• If you cannot attend a cohort, you may join a future cohort instead of requesting a refund

Done-For-You:

• Full refund available before the build work begins
• After work begins, refunds are prorated based on progress completed
• No refund after the system is delivered

Human-in-the-Loop subscriptions:

• Monthly plan: cancel anytime with 30 days notice. No refunds for the current month.
• Annual plan: no refunds for partial billing periods
• You keep course access after cancellation

Important: Refund requests must be sent to maaria@thefourlanguages.com. Please include your purchase email and the reason for your request.

7. Intellectual Property

All content on thefourlanguages.com, including but not limited to:

• Course videos, text, and materials
• The Four Languages framework and methodology
• Templates, repository files, and code structures
• The "Root File" concept and system architecture
• Brand assets, logos, and design elements

...is the intellectual property of Innovation Distributed OU and/or Maaria Tiensivu. All rights reserved.

Your purchase grants you a personal, non-transferable, non-exclusive license to use the materials for your own development. It does not transfer ownership of any intellectual property.

8. Payments and Taxes

• All payments are processed by Stripe
• Prices are listed in EUR
• Applicable taxes (VAT, GST, sales tax) are calculated and collected automatically by Stripe Tax based on your location
• You are responsible for any local tax obligations not covered by Stripe Tax

9. Availability and Changes

• We aim to keep the course platform available at all times, but do not guarantee uninterrupted access
• We may update course content, add new modules, or modify existing materials
• For tiers with "lifetime updates," you receive all updates at no additional cost
• We reserve the right to modify these Terms. Changes apply to new purchases only. Existing customers are governed by the Terms in effect at the time of their purchase, unless they agree to updated Terms.

10. Use of AI Tools

We use AI tools in the creation, delivery, and operation of our products and services:

• Claude by Anthropic is used as a development and operational tool. Claude Code (the CLI tool) is central to how we build and maintain our systems, and it is the tool we teach you to use in the course.
• We use the Anthropic API under terms that include a 30-day data retention period after which inputs and outputs are deleted from Anthropic's systems.
• We have opted out of model training. Your data and our conversations with Claude are not used to train Anthropic's models.
• Course content, templates, and communications may be created with AI assistance. All materials are reviewed and approved by Maaria Tiensivu.
• During Sprint and Done For You sessions, AI tools may be used live as part of the build process. This is a feature of the service, not incidental.

The course teaches you to use these same tools to build your own system. You are responsible for your own AI tool subscriptions, API usage, and compliance with the terms of any tools you choose to use.

11. Limitation of Liability

The Four Languages Root System is an educational product. Results depend on your effort, circumstances, and application.

• We do not guarantee specific business outcomes, income, or results
• Our course and services are educational and informational, not professional advice (legal, medical, financial, or therapeutic)
• Our total liability for any claim related to our products is limited to the amount you paid for that product
• We are not liable for any indirect, consequential, or incidental damages

12. Governing Law

These Terms are governed by the laws of Estonia. Any disputes will be resolved in the courts of Tallinn, Estonia, unless mandatory consumer protection laws in your jurisdiction require otherwise.

For EU consumers: You may also use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Contact

If you have questions about these Terms: